Legal notice

📄 Legal Notice / Seller Information (Vendor Details)

Vendor and Brand Information

Brand Name: Maiden's Rêve

Company Name (Vendor): IRIS Co., Ltd. (株式会社イーリス)

Representative: The information for the representative of IRIS Co., Ltd. is managed internally.

Contact and Location

Address: 7-5-5 Takashimadaira, Itabashi-ku, Tokyo 175-0082, JAPAN

Phone Number: +81-50-7115-1480

Email Address: maidensreve.en@gmail.com

Sales and Fees

Sales Prices: Stated on each respective product page.

Additional Required Fees: Shipping charges. (Please note that customs duties and import taxes are the responsibility of the customer. Refer to the Shipping Policy for details.)

Payment Methods and Timing: Payment methods will be specified at the time of purchase. Payment is settled upon completing the order.

Delivery and Shipping

Delivery Time: Standard Shipping: Products will be shipped within 10-20 business days after payment confirmation. However, please refer to the product page for specific delivery timelines, as some items may take longer.

Delivery Method: International Mail (or International Postal Service).

Returns, Refunds, and Cancellations

Returns Policy: Returns are generally not accepted except in the case of a defective product. For details, please refer to the separate Returns and Refund Policy page.

Returns Deadline: Within one week (7 days) of delivery, only if the item is proven to be defective.

Refund Policy: Refunds are generally not issued except in the case of a defective product. For details, please refer to the separate Returns and Refund Policy page.

Cancellation Policy: Cancellations, changes, or additions to an order are not accepted after the order is completed, as shipping preparation begins automatically.